This Privacy Policy applies to all users of the 930k platform and has been prepared with Bangladesh-based users in mind. When we collect your data, we do so with your consent and solely to improve the services we provide. This policy is aligned with Bangladesh's digital security laws and international personal data protection standards. By registering on or using the 930k platform, you automatically agree to the terms of this policy. If you have any questions, feel free to reach out to our support team.
When you register with 930k, we collect your name, mobile number, date of birth, and email address. National ID or passport details may be required for age verification and are used solely for that purpose. Your password is stored in encrypted form — no staff member or third party can access it. Any information provided when updating your profile also falls under this category. It is your responsibility to keep your information accurate and up to date.
When you use the 930k website or app, we automatically collect information about your device type, operating system, browser name and version, screen resolution, and IP address. This data is used to troubleshoot technical issues and ensure a mobile-friendly experience. Access logs and session durations are also recorded for security purposes. Since network quality varies across different regions of Bangladesh, device data is particularly valuable in helping us maintain and improve our service.
All BDT deposits and withdrawals processed on the 930k platform are recorded. The last four digits of mobile banking numbers — such as bKash, Nagad, or Rocket — may be stored for transaction verification purposes, but full numbers are never stored in plain text. Full bank card numbers are not stored on our servers — payment gateways process that information directly. Your complete transaction history is visible within your account, and you can contact our support team if you notice any irregularities.
We collect behavioral data — such as which games you play, how long you spend on the platform, which bets you place, and which promotions you participate in — for analytics purposes. This data is analyzed in aggregate only, with no individual user identified, in order to improve the platform experience. It also helps us detect unusual usage patterns as part of our responsible gaming policy, and plays an important role in security verification.
930k uses your data for five core purposes: account management, service improvement, security, legal compliance, and delivering a personalized experience. We follow a data minimization principle — information is only used for the purpose it was collected and nothing beyond that. Given the widespread use of mobile payment systems in Bangladesh, BDT transaction data is held to the highest security standards. Your data is never sold to advertisers or shared with third parties in any way that identifies you personally.
Processing the data needed for login, payments, gaming, and customer support.
Analyzing data to prevent unauthorized access, fraud, and account hijacking.
To provide promotions, bonuses, and game recommendations tailored to your preferences.
All user data transmitted on the 930k platform is protected by industry-standard SSL/TLS encryption, making it virtually impossible for third parties to read or tamper with. Our servers are hosted in secure data centers and undergo regular security audits. Payment-related data is held in a dedicated vault, accessible only to authorized personnel through controlled processes. In the event of a data breach, we will notify affected users as quickly as legally required and take all necessary action.
Data from active accounts may be retained for up to five years after account closure due to legal requirements. Financial transaction records must be kept in accordance with Bangladesh's financial regulations and cannot be deleted within the mandatory retention period. However, if you request account deletion, your personal identity information will be removed as promptly as possible. Cookies and session data expire automatically after a set period, and you can clear them from your browser at any time.
To keep your account secure, 930k recommends using a strong password, enabling two-factor authentication, and never sharing your login credentials with anyone. If you suspect unauthorized access to your account, change your password immediately and notify our support team. We also advise against logging in over public Wi-Fi. Our support team is available around the clock for any security-related concerns.
930k never sells your personal data to advertisers or commercial entities. However, limited data sharing with third parties may be necessary in certain specific circumstances outlined below. In each case, we ensure that the third party upholds our privacy standards and uses the data only for the stated purpose. We are legally obligated to provide relevant information if required to do so by a valid order from authorities under Bangladesh law. Outside of these circumstances, your data will never be shared without your consent.
Only the financial information necessary to process transactions is shared with bKash, Nagad, or bank payment gateways. These third-party service providers operate under their own privacy policies.
Information may be disclosed when required by a valid order from a Bangladeshi court or regulatory authority. In such cases, we always make decisions based on legal counsel.
Limited data may be shared with trusted technology partners under contract for technical services such as server management or cybersecurity. They are prohibited from passing that information on to any third party.
You can log in to your account at any time to view the personal information we hold on you. For a detailed data report, you may submit a request to our support team — it will be delivered within a maximum of 30 business days.
If your profile contains incorrect or outdated information, you can update it directly from your account settings. Changes to sensitive details such as identity documents will require completing a verification process.
Upon requesting account closure, personal data beyond what is legally required to be retained will be deleted. Financial records must be kept for a specified period as required by applicable law.
Whenever 930k makes significant changes to this Privacy Policy, you will be notified via a message to your registered mobile number or by email. The date of the update will be clearly displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy. For major changes, we will obtain explicit consent from users. You may request an archived copy of a previous policy version from our support team.
For any questions, complaints, or requests related to data privacy, you can reach 930k's privacy support team at support@930k.ws — we typically respond within 48 hours. Users in Bangladesh are welcome to contact us in either Bengali or English. We are fully committed to protecting your privacy rights and resolving any issues as quickly as possible.
Your privacy is fully protected at 930k. Enjoy the best online entertainment experience in Bangladesh in a safe and secure environment.